The FAQ view mode which is referenced several times in this chapter refers to the view that has a single FAQ followed by it's answer. The hit counter for FAQs is also updated from this view. There are several elements that may appear in view mode and are explained below:
What's Related - If Fatcat is installed and you have been assigning FAQs to particular categories then a "What's Related" box will appear on the screen that lists other FAQs in the same category.
Comments - If the FAQ setting to allow users to post comments is enabled, then any user comments on the current FAQ being viewed will appear on this page.
Admin Menu - If you are logged in as an administrator with any of the permissions enabled to edit, hide, show, approve, unapprove, or delete FAQs, then the Admin Menu box will be shown, giving you quick access to administer a FAQ.
Change Score Rating For This FAQ - This box will show up if you have the admin permission to change the ratings of FAQs. The hits and the average score rating are both editable and both of these values are combined to give a new composite score. An example of when you might want to change or reset the score rating of a FAQ is after changing the question or providing a better answer.
To get to the view mode under certain layout views of FAQ you must click the 'feedback' link. The 'feedback' will only appear if the FAQ settings to allow users to rate FAQs is checked.